Casino Cruise Website
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Licensing Jurisdiction
Malta
USA Players Accepted
N
Cashout Reverse Pending Period
24 hours
Cashout Processing Time
48 hours
Deposit Authorization Form
Not Usually Required
Withdrawal Limits
10,000 daily withdrawal limit
Manual Flushing Service
No
Weekend Cashout Processing
Yes
Supported Languages
English
Casino Cruise Review
Casino Review Team,
All aboard
Relatively new to the online casino scene, Casino Cruise was introduced in 2014 and has already made a big impact. With a four-figure welcome bonus, over 600 games from Microgaming and NetEnt and the chance for lucky punters to win VIP getaways, this online casino certainly talks the talk.
On 1st September 2017, Genesis Global Limited stopped accepting players from Australia on their branded casinos, but there’s still plenty of great options available here.
Mega bonus
Cruises are all about going large so it’s no surprise to see a massive welcome bonus being offered by Casino Cruise. New customers are lured in with the promise of an enormous £/€/$1,000 along with 100 free spins. To unlock the lot you’ll need to deposit four times in total, and there are of course a host of stipulations.
Make a deposit of at least £/€/$20 and it will be doubled up to £/€/$200. Refreshingly, you’ll also get your 100 free spins on your very first deposit. The free spins will be dished out in batches of 20 for the first five days after your initial deposit and are to be used on popular slot game Starburst. Any winnings on your free spins are subject to 40x wagering requirements before they can be withdrawn.
Your second deposit will earn you a 50% bonus up to £/€/$200, whilst the third and fourth deposits are identical with 25% on top up to £/€/$300. You’ll therefore have to deposit at least £/€/$3,000 to get the full £/€/$1,000 bonus and free spins, and all of the bonus funds must be wagered forty times before they can be cashed out. Video slots are the only games that contribute 100% towards your requirements but there is good value to be found in blackjack and live dealer games, contributing 10% towards the total. Shrewd card players may see some decent potential for profit here.
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Promotions
Keeping the cruise theme going there is no shortage of activities at Casino Cruise, ranging from the relatively tame Weekend Freebie to the lavish Captain’s Treasure. The former, quite predictably, gifts depositing players with a random freebie ahead of the weekend whilst the latter randomly selects 100 players per day to receive a handsome booty in the form of free spins.
There are plenty of offers simultaneously running at Casino Cruise. Tuesday Pool Parties offer a constant 25% deposit bonus every week, Monthly Splash Bonuses involve not one but two 50% reload bonuses, and then there are the more unique competitions like Harmony of the Seas where players can win an all-inclusive dream vacation to the West Mediterranean, earning one ticket to the draw for every £/€/$50 they deposit.
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In addition to wave after wave of promotions there is also the ever-present Captain’s Club. Players progress from the Deluxe to the President Suite and finally the Royal Suite. Things start off small – think birthday bonuses, quicker email responses – but for those who reach the upper echelons there are some truly exceptional perks including a personal Account Manager, invitations to exclusive VIP events and personalised casino offers.
Over 600 games
This is the big selling point. Casino Cruise goes all out when it comes to the range of games on offer, securing the finest offering from the likes of Microgaming and NetEnt to deliver well over 600 games. In the true spirit of the cruise there is something for everyone, and the number of games on offer eclipses the selection of most online casinos.
However, Casino Cruise has an unusual layout that makes finding your favourite games a little tedious. For video slots in particular, scrolling through the games can be arduous as users will have to click on a ‘Load More’ button for every eight games. Considering the sheer quantity on offer this can take quite some time. This wouldn’t be such an issue were it not for the site’s peculiar penchant for prioritising lesser known games like Gemix and When Pigs Fly instead of leading with fan favourites, though it is worth noting that there is a search bar for anybody who knows what game they’re after. There are also more than 50 table games such as blackjack and roulette.
Despite the awkward navigation to find games the overall layout is actually very clean and appealing, with gorgeous animation at the top of the menu and smooth, polished borders and tabs.
Mobile accessibility
Given that the company was only established as recently as 2014 it is not surprising that they have put a lot of thought into their mobile casino capabilities. As you would expect they have not ported the entire 600+ library of games over to their mobile site but there is definitely enough to rival most desktop casinos, and crucially it also employs the same smooth animation and crisp layout as the main website version.
24/7 help
Customer support is not only solid but also very user friendly, with a nautical-themed anchor dangling down to offer live chat an any given time. This 24/7 support is complimented by the usual mediums of email and phone services, and in our experience the email support was exceptionally quick with replies often arriving within the hour. There’s also a long list of FAQs for customers who like figuring things out without talking to staff.
There have been some reports of staff requiring excessive amounts of documentation, particularly for new accounts that are requesting a big cashout. However, this is a fairly common practice in the industry and we see no reason not to give the Casino Cruise customer support a tick mark.
Cashing out
With the exception of PayPal all of the major players are aboard Casino Cruise. Credit and debit cards are of course accepted and there’s also flexibility with Skrill, Neteller, Ukash and others like PugglePay and Euteller. Cashout times are fairly quick and the only stumbling block is that winnings over £/€/$100,000 must be withdrawn in instalments, but we think that’s fairly reasonable.
Conclusion
We can find little to complain about at Casino Cruise. A hearty welcome bonus available in all currencies, a mountain of games from the best software providers and seamless animation makes Casino Cruise a formidable force in the online casino sector.
For a list of the principle casino games available at Casino Cruise check out the
Casino Cruise games list.
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