African Palace Casino

Property
African Palace Casino

AZOC Rating:
4 / 5 (Editor upd. Sep 2017)

Software Platform
Playtech (Playtech Casino List)

Parent Company
Rand Logic Gaming NV

Year Established
2012
African Palace Casino
African Palace Casino
Play now at African Palace Casino
African Palace Casino Website
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Licensing Jurisdiction
Curacao

USA Players Accepted
N

Cashout Reverse Pending Period
24 hours

Cashout Processing Time
24 hours

Deposit Authorization Form
Sometimes required for bank card deposits

Withdrawal Limits
25,000 monthly withdrawal limit

Manual Flushing Service
No

Weekend Cashout Processing
No

Supported Languages
English



African Palace Casino Review
Casino Review Team,

A chequered history

If you follow online gambling news then the name African Palace Casino may ring some alarm bells. Back in 2010 a well-publicised story emerged from South Africa when a customer who won 8.5 million Rand on the slot game Beach Life spoke out about her struggles in receiving the winnings. The case dragged on and the African Palace Casino brand suffered as a result.
But times have changed. African Palace Casino is under new management and is keen to recoup a solid customer base. Some players still maintain that many of the controlling powers of the previous regime are still in place, but there have been no cases of significant payouts being withheld since that one, infamous incident.

Welcome bonus

We like casinos that offer a no deposit bonus as it offers players a chance to get to grips with the games and have a hands-on approach before deciding whether or not to tap in their card details. African Palace treats newbies to a no deposit £/€/$10 bonus subject to 40x wagering requirements.  For those who like what they see, there’s plenty more where that came from with a whopping 200% sign up bonus worth up to £/€/$200. There’s another 50% on top of players’ second deposit up to £/€/$150, and then for the third deposit the percentage is popped up to 75% for up to £/€/$100 free. Finally, players’ fourth deposit is doubled with a cap of £/€/$50. All in all, players can benefit from up to £/€/$500 on their first four deposits on top of the initial £/€/$10 no deposit bonus.

Playtech games

African Palace utilise Playtech software, giving the casino access to over 200 games following Playtech’s acquisition of Ash Gaming. A constant stream of new games (over 50 per year) ensures that things never get dull, and the selection is plentiful with roulette, blackjack, poker, baccarat, scratchcards and more.

There are also a number of progressive jackpot slots giving players the chance to win a life changing sum in one click – just make sure you double check your bank account if you win!

Customer Support

Sadly, customer support has proven to be a stumbling block for African Palace. Forums are awash with copies of emails from the customer service team informing them that winnings have been withheld even though the Ts & Cs of bonus funds have been met.

It would appear the casino do not take kindly to players exploiting loopholes or wagering the bare minimum to unlock bonuses and often respond in a very direct manner leaving little room for negotiation. Unfortunately, this registers as a red flag in our book.

Questionable withdrawals

When it comes to cashing out it would be foolish not to acknowledge African Palace’s past.  The casino became infamous after failing to pay up a massive jackpot of 8.5 million Rhan, but has since come under new management. Despite this, there are continued reports of slow cash out requests. Whilst the casino is hardly refusing to pay out, one would think that they would be going out of their way to process withdrawals as fast as possible in order to rebuild their reputation.

In regards to the options available to players wanting to deposit, African Palace has an astute selection including credit and debit cards, Skrill, Neteller, ClickandBuy and several other viable outlets. Deposit times are standard and, for the majority of withdrawals, players can expect to have the money in their accounts within a week of initiating the process.

Conclusion

We cannot in good conscience recommend customers to play at African Palace without at least being aware of the issues which continue to plague the online casino when it comes to cash outs. Without experiencing what went on behind the scenes at both ends of the infamous 8.5 million rand debacle we can’t be sure of who exactly was at fault, but casinos always risk isolating players when the threat of non-payment looms and that is precisely what has happened at African Palace.

Although there are indications that the casino is now under new management there are also worrying stories of the same old, same old. Many customers have been taking to forums to share stories of the casino delaying or in some cases withholding payments entirely, particularly when they feel players are taking advantage of bonus offers.

It will take some time before African Palace can build up a solid reputation that will get the players fully on board again. Working on their withdrawal times might be a good place to start.

For a list of the principle casino games available at African Palace Casino check out the African Palace Casino games list.


Play now at African Palace Casino



Also from Rand Logic Gaming NV

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  • Games at African Palace Casino

    Table Games:

    21: Duel BJ
    21: Face Up
    21: Pontoon
    3 Card Poker
    Baccarat
    Baccarat: Progressive
    BJ: Classic
    BJ: Double Attack
    BJ: Lucky
    BJ: Pro
    BJ: Progressive
    BJ: Surrender
    BJ: Switch
    Caribbean Stud Poker
    Casino Hold 'Em
    Casino War
    Craps
    Keno
    Let 'Em Ride
    Mahjong
    Mahjong: Solo
    Pachinko
    Pai Gow Poker
    Red Dog
    Roulette: 3D
    Roulette: American
    Roulette: European
    Roulette: French
    Roulette: Pro
    Sic Bo
    Stravaganza
    Tequila Poker

    Video Poker:

    2 Ways Royal
    Aces & Faces
    Aces & Faces Multihand
    All American
    Deuces Wild
    Deuces Wild Multihand
    Jacks Or Better
    Jacks Or Better Multihand
    Joker Poker
    Joker Poker Multihand
    Mega Jacks Progressive
    Tens Or Better

    Slots:

    8 Ball Slots
    A Night Out
    Adventures Beyond Wonderland
    Adventures In Wonderland
    Age Of The Gods
    Alchemists Lab
    Alien Hunter
    American Dad
    Archer
    Arctic Treasure
    Azteca
    Banana Monkey
    Batman And Catwoman Cash
    Batman And Mr Freeze
    Batman And The Joker Jewels
    Batman And The Penguin Prize
    Beach Life
    Bermuda Triangle
    Bonus Bears
    Buffalo Blitz
    Captain's Treasure
    Captain's Treasure Pro
    Cherry Love
    Chinese Kitchen
    Cinerama
    Cosmic Disco
    Crazy 7
    Cute And Fluffy
    Desert Treasure
    Diamond Valley
    Diamond Valley Pro
    Dolphin Reef
    Dr Lovemore
    Dragon Champions
    Drinks On The Beach
    Easter Surprise
    Fairy Magic
    Farmer's Market
    Fate Sisters
    Fei Cui Gong Zhu
    Fields Of Fortune
    Football Rules
    Forest Of Wonders
    Fortunes Of The Fox
    Fountain Of Youth
    Frankie Dettoris Magic 7
    From Russia With Love
    Fruit Mania
    Funky Monkey
    Furious 4
    Geisha Story
    Gem Heat
    Gem Queen
    George And The Dragon
    Ghost Train Fairground Fort...
    Gladiator (Movie)
    Goblin's Cave
    God Of Storms
    Goddess Of Wisdom
    Gold Rally
    Golden Games
    Golden Tour
    Great Blue
    Greatest Odyssey
    Green Lantern Playtech
    Halloween Fortune
    Haoshi Cheng Shuang
    Happy Bugs
    Haunted House
    Heavenly Ruler
    Highway Kings
    Hollywood Boulevard
    Hologram Wilds
    Hot KTV
    Ice Run
    Inca Jackpot
    Irish Luck
    Jackpot Bells
    Jin Qian Wa
    Juego De La Ca
    Jungle Boogie
    Jungle Giants
    Jurassic Island
    King Of Olympus
    La Chatte Rouge
    Legacy Of The Wild
    Lie Yan Zuan Shi
    Liu Fou Shou
    Lotto Madness
    Magic Slots
    Maji Wilds
    Man Of Steel
    Miss Fortune ...
    Monty Python Holy Grail
    Mr Cashback
    Neptune's Kingdom
    Ocean Princess
    Panther Moon
    Party Line
    Penguin Vacation
    Pharaoh's Secrets
    Pharaoh's Treasure Deluxe
    Pink Panther
    Prince Of Olympus
    Punisher War Zone (Marvel)
    Queen Of The Pyramids
    Ri Ri Jin Cai
    Ri Ri Sheng Cai
    Roaring Wilds
    Robocop Playtech
    Rock N Roller
    Rome And Glory
    Safari Heat
    Safecracker
    Santa Surprise
    Savannah Cash
    Si Ling
    Silent Samurai
    Silver Bullet
    Skazka
    Sparta
    Spin 2 Millions
    Stars Ablaze
    Stars Awakening
    Sultan's Fortune
    Sun Wukong
    Super Lion
    Superman 2
    Superman The Movie
    Tennis Stars
    Thai Paradise
    The Alchemists Spell
    The Discovery
    The Matrix
    The Mummy
    Thrill Seekers
    Top Gun
    Top Trumps Celebs
    Tres Amigos
    Triple Profits
    Tropic Reels
    True Love
    Ugga Bugga
    Ultimate Fighters
    Vacation Station
    Wall St. Fever
    Wanted DOA
    What's Cooking
    Wild Beats
    Wild Spirit
    Yu Huang Da Di
    Zhao Cai Tong Zi