Embarrassing Financial Glitch For William Hill Plc

EMBARRASSING FINANCIAL GLITCH FOR WILLIAM HILL PLC

09th March, 2017 at 08:36:08
Source: http://www.azonlinecasinos.com

Third party payment provider screws up by double dipping player accounts.

Online and land gambling group William Hill plc had the embarrassing task of apologising to an unknown number of its punters this week for a third party payment provider's screw-up that resulted in online punters' accounts being debited twice for the same transactions.

The William Hill letter of apology did not identify the payment provider concerned, referring only to "one of our payment providers".

This week punters started receiving letters explaining that the payment debacle occurred on bets placed on March 4, and assuring them that the necessary adjustments to address the over-payments are being treated as a matter of urgency and that reimbursement is imminent.

UK media reports alleged that William Hill has declined to comment on how many punters were involved or how much had been over-charged in the error.

Related News Tags:



« News index »



SPORTECH FULL YEAR 2016 RESULTS

29th March, 2017 at 15:16:22
Results fail to impress but transformational period positions company for growth, Board believes.

NEW TELEVISION ADVERT FROM ONLINE CASINO

28th March, 2017 at 19:47:54
PlayOJO.com begins major marketing push in UK.

HABANERO HAILS STRONG START TO 2017

28th March, 2017 at 11:21:29
Future looks bright, developer says.

PARIPLAY LAUNCH BLOODSHOT (Update)

27th March, 2017 at 20:04:48
Based on iconic comic book series.

ULTRAPLAY DOUBLE DEAL

27th March, 2017 at 13:46:09
With Mbitcasino and Arcanebet
Full Story: Ultraplay Double Deal »