ADOBE FLASH UPDATE HITS MICROGAMING CASINOS
30th December, 2015 at 22:22:13
Latest version includes security patch that prevents Viper clients from loading.
Regular players at Microgaming casinos were today hitting the forums stating that the popular Microgaming gaming software dubbed "Viper" was no longer working on windows PCs. According to a mailer from popular Microgaming licencee Fortune Lounge, this is down to the latest version of Adobe Flash. The mailer states:"We have been advised by Microgaming that the new Adobe Flash (Version 22.214.171.1247) is not compatible with the current casino software. The technical team at Microgaming are working hard to fix this. In the meantime, please do not download the latest version of Adobe Flash when prompted to ensure that your gaming fun is uninterrupted. We will let you know when you can go ahead and run the updates."
Follow-up reports suggest that the new Flash version includes a security update designed to prevent malicious content from being loaded in local files but this has had a knock-on effect for all online casinos
that offer a Flash-driven download product. According to reports, the issues has affected businesses in many verticals outside of the iGaming sector also.
There appear to be 3 potential solutions:
Players who are running on Windows 7 or Windows 8 machines are advised that they can roll back Flash to the previous version although if the settings are set to update Flash automatically (ie: without the user being prompted to do so) the problem is likely to reappear as windows update re-installs the latest version. Players are suggesting that the new Windows 10 infrastructure does not appear to offer a roll-back option fro Flash.
The second (and easiest) temporary solution until Microgaming announce a permanent fix is simply to revert to the "Instant Casino" product offered by most Microgaming operators (see a full list of Microgaming casinos here
) or to play on the mobile versions where the games are designed and built using HTML5. There are less games available in this version (Around half as many) and there are no tournaments but all the man Microgaming games are present.
The final option is to attempt a windows "system restore" to revert to the previous Flash version but this would be a last resort that most players would be hesitant to undertake I suspect.
At present, neither Adobe nor Microgaming are able to offer a target date for a fix although both companies have stated they are working to find a solution. Adobe seem unlikely to roll-back the current version of Flash which would open the security loophole for possible exploitation again.
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